HOW TO ACTIVATE THE WARRANTY SERVICE?

WE ARE RESPONSIBLE FOR OUR PRODUCT CONDITIONS. WE WOULD LOVE TO HELP YOU RESOLVE ANY ISSUES. WE WANT YOU TO HAVE A POSITIVE EXPERIENCE EVERY TIME YOU SHOP WITH CAFELE

WE SUPPORT A 180 DAY WARRANTY. FROM THE TIME YOU PURCHASE THE PRODUCT TO 180 DAYS, WE CAN PROVIDE A FREE REPLACEMENT [ONE TIME] AND SERVE YOU AT ANY TIME. PLEASE SUBMIT A TICKET IF YOU NEED TO ACTIVATE YOUR WARRANTY SERVICE.

EASY STEPS TO ACTIVE YOUR WARRANTY!

SUBMIT A TICKET, INCLUDING YOUR NAME, EMAIL, ORDER ID, ETC.

NOTES: IF YOU HAVE A CONCERN ABOUT YOUR PURCHASE, PLEASE CONTACT SUPPORT@CAFELE.COM

WHAT IS NOT COVERED BY THIS WARRANTY?

ONLY PRODUCTS THAT ARE PURCHASED DIRECTLY FROM CAFELE AMAZON STORE ARE ELIGIBLE FOR THIS WARRANTY AS OTHER SELLERS/CHANNELS MAY OFFER DIFFERENT OR ALTERED WARRANTIES. THE WARRANTY DOES NOT COVER THE FOLLOWING:

● REPLACEMENT PRODUCT

● THEFT OR LOSS OF THE PRODUCT

● PRODUCT WAS USED FOR UNINTENDED PURPOSES

● MISUSE, MISHANDLING, ACCIDENT, OR OTHER ABNORMAL USE OF PRODUCT

● DAMAGE CAUSED BY IMPROPER OR UNAUTHORIZED REPAIR OR MAINTENANCE

● PRODUCT IS NOT GENUINE OR NOT MANUFACTURED BY CAFELE

● 3RD PARTY PURCHASES ARE NOT COVERED UNDER CAFELE WARRANTIES